FREQUENTLY ASKED QUESTIONS

Got Questions? We've Got Answers

Everything you need to know about our fabrics, customization options, sampling, and global distribution partnership.

Q1: What products do you manufacture?

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We focus on the design and production of flannel, Arctic velvet, rabbit fur, and crystal velvet.

Q2: Do you offer customization or OEM/ODM services?

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Yes, we offer customization based on your drawings or samples. OEM/ODM services are available.

Q3: Can I customize the packaging?

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Yes, neutral or custom logo packaging is available upon request.

Q4: Can you provide brochures?

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We offer free e-brochures.

Q5: How can I get a quotation?

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Please send us your drawings/specs/materials/quantities to our email and leave your email, and we will provide a quote promptly to your email.

Q6: Can I get a sample first? How long does it take?

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Yes, samples are available. It usually takes 3–7 days depending on the complexity.

Q7: What’s the lead time for bulk orders?

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Bulk orders usually take 15–30 days, which may vary during peak season or special materials depending on the order.

Q8: Do you have stock? Is delivery on time?

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Some regular models are in stock. We strictly follow lead times.

Q9: Can I mix different models in one order?

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Yes, mixed orders are welcome to help you reduce inventory burden.

Q10: Do you accept long-term partnerships or distributor agreements?

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Yes, we welcome long-term partnerships and offer special pricing and support.